Set up / Manage Online Accounts
Learn how to use Facebook, Instagram, and other social media accounts safely
Set up and manage online banking / utilities / credit card / shopping accounts
Pay bills / transfer money / make purchases online & on your phone
Learn how to save digital receipts for purchases and monthly/year end statements for banking/utilities/credit cards
Organize your emails
Set up your emails on your phone or tablet
Learn how to better recognize fake or scam emails
Set up / Sync / Organize
iPhones, iPads, Android Phones, Android Tablets, Cameras etc
Learn to use your camera on your phone and share / receive photos from family and friends
Learn how to use Facetime and other video calling options
Set up mobile banking, travel, social media, and other apps you might need access to on the go
Learn what apps are!
File & Folder Organization
Back up Computer / Phone
Managing Documents & Photos
Learn how to take photos with your phone
Learn how to share photos with friends and family using text message, email, and more!
Organize your photos (on your phone & on your computer)
Send your photos out to be printed
Computers, cell phones, printers, cameras, Roku, Netflix, televisions, etc
-You need a more up-to-date computer
-You want to use if for such basic needs as email, Netflix, Zoom, etc.
-You have specific spending limits
-You want something to bring on vacation
1. I will research available options based on your requirements
2. We'll then meet or talk over the phone to discuss the different options I have found.
3. Once the computer is purchased and delivered, we will meet in person and I will help set it up.
4. Since most items have a ~2 week return period, I recommend we meet up soon after receive delivery of your new device and at least once more before the period ends to give you time to use the device for a week or so to make sure it works for you
*You will be provided a copy of all receipts from the purchase along with a breakdown of all costs related to research, set up, instruction time, etc
For remote sessions I use Google Remote Desktop. This is a service provided by Google and can be used on both Windows or Apple computers. Connecting via this service allows me to see what you're seeing on your computer as well as to move your cursor to click on things while we work together.
I have instructions here on how to install the Google Remote Desktop software, which I can walk you through over the phone. Once that's done, all you have to do is visit a link in your browser which will generate a code that you share with me. I can then log on remotely to see and share control of your screen.
I can only view your computer if you share the code. The code is not saved for repeated use, and becomes invalid if not used after 5 minutes (at which point you could generate a new one if necessary). Once our session has ended and we disconnect, I will no longer have any access to your computer until you share another code with me.
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